Cookies & Privacy Policy

API Portal & Third Party Privacy Policy

Upon registration with our APIs via Open Banking and / or interfacing with our Developer Portal, we will collect and process your personal information. We set out how we will use that information in this Privacy Policy.

We promise to treat any personal information about you securely, fairly and lawfully. We are committed to protecting your privacy. When we ask you for personal information online it will only be in response to you actively applying for or using our Open Banking services and related support functions.

Collection of Information

Use of basic profile data

As a registered user of the UBI API Portal, we will collect and process the following information about you

  • your name
  • your email address
  • IP address
  • UBI API Portal user log-on details and information relating to your use of Security Tools.
  • Information relating to your access and use of the API Portal.

Registering for Password-Protected Areas

If you register for any restricted area of the website, we will collect your email address and user name.

Using Test and Production Environments

If you wish to register for access to our application programming interface ("APIs") in a test or production environment on the website, we will collect the following personal information:

  • your name
  • your email address
  • any other personal information which you provide to us through or about the website and
  • personal information relating to your access and use of the website (see Website Use above). 

We collect this registration and user information in order to comply with our legal and regulatory obligations and for our legitimate business interests to ensure the security of the website and for monitoring your compliance with the terms of use applicable to our APIs and the website.

IP address

IP information may be collected and stored as required for the operation and security of these services.


Each time a customer gives you consent as a TPP to request account information requests (AISP) and make payments (PISP) of their behalf we store the consent. This allows us to ensure that only TPP’s with consent can act on behalf of our customers.

Account information requests (AISP)

Each time you make an account information requests (AISP) on behalf of a customer, we will store details of the request and the information shared. This allows us to support any customer queries about the information we have shared.

Payment requests (PISP)

Each time you make a payment on behalf of a customer, we will store details of the payment. This allows us to support any customer queries about payments they have made through you as a TPP.

TPP Queries

Each time you raise a query through our developer portal, we will store all the correspondence so we can support you with your issue.


Cookies are used to monitor website traffic and enhance your experience of our website. Cookies are pieces of data which your computer, mobile or tablet device downloads when you visit a website. Cookies are used to keep track of your preferences and to recognise return visitors. You can set your browser to reject cookies. However, if you choose to reject cookies, you may not be able to use or access certain of our Developer/Sandbox pages.

How We Keep Your Information Safe

We know that you care about how your personal information is used, stored and shared. We appreciate your trust in us to do that. To protect your personal information we use security measures that comply with applicable law and meet international standards.


We reserve the right in our sole discretion to amend this privacy statement at any time and you should regularly check this privacy statement for any amendments.

Contacting Us

If you have any queries regarding this Developer Portal Privacy Statement or how we use your personal information, please write to us at the following email